Tile Program Solutions for National Accounts

Maximizing our insight and experience as the national tile supply program experts, Creative Materials’ unique process dramatically offsets the challenges our clients face when utilizing traditional supply methods

HISTORICALLY, YOUR CHOICE OF SUPPLY WAS LIMITED TO 2 OPTIONS
  • Contracting directly through one factory which limits your product selection and pricing options or
  • Working with a regional distributor; who has only limited service capabilities outside of their domain.

The greatest impediment to your success however, is shared by both and much more fundamental.

Both factories and regional tile distributors rank the needs of national accounts a distant second or third place in overall importance and don’t provide the attention necessary or focus needed to implement a successful national supply program.

QUALITY DESIGN MADE EASY

Highly centralized and customer focused, our process combines the best of both manufacturing and distribution. Concentrating on the 4 key areas we know our clients need to succeed, we provide an efficient, easy to implement, and cost effective alternative to the status quo making the transition to a new tile supplier simple and easy!

Tested and perfected over countless successful implementations, we’re able to deliver unmatched tile and other hard surface supply solutions throughout the restaurant, hospitality, retail, financial, and automotive industries nationwide.

THE ULTIMATE MIX OF PRODUCT...PRICE...SERVICE

As part of our customer focused manufacturing/distribution approach, Creative Materials partners with 50+ factories worldwide ensuring the widest selection of product and the flexibility/scalability you deserve.

Collaborating with our architectural, design and construction clients throughout each phase of the process, Creative Materials consistently delivers the best quality, prices, and the most reliable logistics…every project, every time!

Our Unique Process

Our Process

Product Design & Technical Specification

Whether creating a new design or value engineering an existing specification, the first phase in our process is an exploration of your design intent, usage criteria and aesthetic parameters.

Once the correct parameters are established, we utilize our database of 50+ factories and hundreds of thousands of samples to provide you with an absolutely unequaled choice of product and price options.

Product Management

Once a product is chosen the Account Management team ensures successful product management through comprehensive quality control/oversight at every stage of development:

  • Stage 1-Material Management:
    All products undergo extensive factory monitoring QC, guaranteeing aesthetic and technical consistency of approved samples.

  • Stage 2-Installation Management:
    The Account Management team further manages the products success through consultations with contractors and installers, providing product-specific installation specifications.

  • Stage 3-Turnover Management:
    Additionally, the Account Management team provides client and end users with detailed maintenance guidelines based on the specified tile, clients preferred cleaning agents and equipment.

Program Management

We understand that effective Program Management is the cornerstone of our shared success. Combining proven experience with efficient administration, we make sure our national account clients receive the best quality, prices, and the most reliable logistics…every project, every time!

Our commitment includes dedicated and experienced Account Management teams who act as your single point of contact throughout each phase of your project, providing:

  • Customized quote and order forms
  • Controlled and consistent adherence to contracted prices nationwide
  • Installation checklists and maintenance guides
  • Up to date shipment and tracking reporting

Supply Chain Management

Combining 3-day average lead-times and consistently low pricing, Creative Materials is redefining effective Supply Chain Management by offering our national account clients:

  • Superior process management
    Our state-of-the-art, fully customizable web-based reporting/tracking system delivers the most reliable logistics – every project, every time!

  • Unsurpassed production capacity
    Offering over 700million sq. ft. of production capacity annually, our 50+ domestic/international factory partners ensure inventories are always up to date and thoroughly maintained.

  • Comprehensive Distribution Network
    Our 7 domestic and 9 global distribution centers along with our 270 U.S. based service center distribution points combine to provide the fastest delivery times in the industry!

 

PARTNERING WITH INDUSTRY LEADERS
AND SOME OF THE FASTEST GROWING BRANDS INCLUDING...

800.207.2967

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